 Shipping
Shipping and Handling is included in the price for all orders shipped to the continental United States. Many items are shipped within twenty four hours. We normally ask our domestic customers to allow two weeks for delivery. Framed prints and scrolls however require up to four weeks between order date and ship date. Please contact us if shipping time is a concern.
Expedited Delivery to Continental USA (excludes AK, HI, PR) Express Delivery is available if you need your order faster than the delivery times given above. Please call Customer Service (928-282-2772) or email sales@worldsofgoodfortune.com for exact charges.
Shipping Outside the United States Special shipping and handling charges apply to orders shipped outside the United States. Please call Customer Service (928-282-2772) or email sales@worldsofgoodfortune.com for exact charges.
Pricing and Availability
Prices, specifications and availability of products are subject to change without notice. Due to the unpredictable nature of the computer market, descriptions may not reflect current technical information. Any typographical, photographic or specification error in products or pricing on our web site is subject to correction.
Payment
We accept American Express, Discover, MasterCard, Visa and PayPal. Checks, money orders and bank drafts are also welcome when ordering by mail.
Security
We have taken numerous precautions to ensure a safe electronic shopping environment. Our electronic store operates on a secure server operated by e-Processing Network. Your credit card information is encrypted before it enters the secure payment system. The system uses public key cryptography from RSA Data Security, which enables the secure and private exchange of the financial data through the banking system. Security We use 256 bit Secure Socket Layer (SSL) encryption to ensure that your personal information cannot be intercepted and read by a third party. Your personal information and your credit card information are converted into bits of code that are transmitted securely.
Gurantee, Returns
Sedona Skies Gallery Inc. wants you to be completely satisfied with your purchase. Merchandise may be returned within 30 days of receiving the shipment for a full refund, or an exchange (minus the shipping, handling, 10% restocking fee, gift wrap, or other charges). Please include your name and order number with the return. The item must be returned in new condition, in original packaging, and with all paperwork, parts and accessories to ensure full credit.
Please note: We will provide store credit only on all custom items. Your return may not be processed if we do not have all your information. Customer is responsible for return shipping costs as well as products lost before they reach Sedona Skies Gallery. We recommend that you insure your package and use a shipper, such as UPS or FedEx, where you can track your package.
Return Support: You may also call us at 928-282-2772 and we will get back to you promptly to see how best to resolve any challenges with your return request. It is our desire that credit be given when it is due.
Replacements: When the original item is received, a replacement will be shipped at no additional charge.
Exchanges: When the original item is received, the value of the original item less the shipping and handling value will be applied toward the exchange item. Any difference in the value between the original item and the exchange item will be settled prior to, or concurrent with, shipment of the replacement.
Refunds: When the original item is received, you will be credited for the original purchase price less the shipping and handling value.
Credit:
You can expect a refund within 30 days of our receiving your returned product meeting the above conditions.
You will be refunded the shipping cost if the return is a result of a manufacturer error or a shipping error on our part.
Damaged Products and Giclee Prints
We hope you will be 100 percent satisfied with any Worlds of Good Fortune fine art creation that you order. All orders are individually packaged in custom designed boxes to minimize potential damage. Should damage occur, fill out the information on our Product Returns page. We will send you the information you need to return the damaged item for a no charge replacement. Please contact us within twenty four hours or one business day by telephone, fax or email. Please do not send it back to the Return Center without contacting us first. Since all returned items must be in perfect condition, the shippers at the Return Center tend to assume that you are attempting to return a print that you damaged unless we inform them otherwise.
Ordering Info & FAQs
Can I order by mail?
Yes. During the ordering process you can select how you would like to order. The instructions will assist you so it is easy for you to order online, or through the mail.
Why is my email address required to place an order?
We use email as our primary mechanism for communicating with you about your order. You will receive a confirmation of your order by email. We will also notify you as your order is being processed so you will know when it has left our facility. In the unlikely event a delay should occur, we will also communicate this to you via email.
How can I send an order as a Gift to someone else?
Select the item(s) you would like to send. Add the item(s) to your shopping cart and complete the ordering information. Be sure to put the name and address of the person you wish to receive the gift in the "Ship to:" area on the order form. Check the box that says "This order is a gift". Gifts being mailed to different locations must be ordered separately. We'll make sure each gift is sent as requested.
Placing an order
Ordering online with WorldsofGoodFortune.com is easy. First, browse through our selection of exciting items and choose the item(s) you would like to purchase. Then add the item to your shopping cart and continue shopping or continue to check out. You will receive an e-mail when your order has shipped. Simple!
Canceling an order
After you have clicked "Place Order," your order begins to process and you cannot make any online changes to your order. To change or cancel your order prior to shipment, you must contact a Customer Service representative. Please note that most orders process quickly and can enter the shipping process within minutes.If your order has already entered the shipping process, it cannot be changed or canceled.
Sales Tax
WorldsofGoodFortune.com is required by law to charge sales tax for retail orders that are purchased in or shipped to Arizona addresses .
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